Good questions

We look at the make, model, year, condition, and whether it runs. The details you give us set your offer. When our driver arrives, they check the car matches. If it does, that's the price you're paid.

Yes. When we buy your car, pickup is free anywhere in metro Melbourne. For longer regional trips we'll tell you upfront if distance affects the offer, before you agree to anything.

All makes and models in any condition: running or not, registered or unregistered, damaged, written off, or scrap. Cars, 4WDs, utes and vans.

Often the same day in Melbourne, depending on where you are and what time you book. Regional pickups are usually scheduled within a few days.

Photo ID (like your driver licence) and something that shows you own the car, such as the registration papers. Keys if you have them. No keys? Let us know, we can still help.

No. We buy cars without a roadworthy certificate (RWC) and with expired or cancelled rego.

Take your plates off before we arrive (our driver can help). After the sale, lodge a notice of disposal with VicRoads. If the rego still has time left, you can cancel it and ask VicRoads about a refund.

On the day of pickup, once the paperwork is signed. Let us know when you book if you'd prefer a bank transfer.

No listings, no strangers, no haggling and no no-shows. One straight offer, a pickup time that suits you, and the car's gone the same day.